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Privacy Policy for Holmes & Co Bridal

Privacy Policy for Holmes & Co Bridal

Effective Date: October 2024

At Holmes & Co Bridal, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, book an appointment, or interact with our services in any way.

By engaging with us, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, address.

  • Appointment Details: Wedding date, dress preferences, appointment history, or any other information you choose to share with us during your booking process or consultations.

  • Payment Information: Credit card or payment details for dress purchases or booking deposits (processed securely via third-party payment providers).

  • Website Usage Data: Information about your visit to our website, such as IP addresses, browser types, device information, pages viewed, and how you interact with the site (via cookies and tracking technologies).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Your Appointments: Scheduling, confirming, and managing your bridal appointments or consultations.

  • To Provide Services: To assist in selecting, purchasing, or fitting your bridal gown, as well as providing any necessary alterations.

  • To Communicate With You: Sending appointment reminders, updates on your gown, promotional offers, and other bridal-related information.

  • For Marketing: We may send you promotional emails, newsletters, or offers based on your consent. You can opt out of these communications at any time.

  • For Legal Compliance: To comply with any legal obligations or requests from regulatory authorities.

3. How We Protect Your Data

We take the privacy and security of your personal data seriously. We implement a variety of security measures, including encryption, firewalls, and secure servers, to ensure your data is protected from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your personal information, please note that no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we will take all reasonable steps to protect your data.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who help us operate our business, such as:

  • Payment Processors: To process payments for purchases.

  • Email Marketing Services: If you have consented to receive promotional communications.

  • Legal or Regulatory Authorities: If required by law or to protect our rights.

These third-party providers are required to protect your information in a manner consistent with this Privacy Policy.

5. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can ask us to delete your personal data, subject to certain conditions.

  • Object: You can object to our processing of your personal data for marketing purposes at any time.

  • Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us improve the functionality of our website, analyze trends, and gather information about how visitors use the site.

You can choose to disable cookies through your browser settings, but this may impact the functionality of some features on our site.

7. Retention of Your Data

We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If you no longer wish to receive communications or services from us, we will delete your personal data in accordance with our retention policies.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the "Effective Date" at the top of the policy will be updated accordingly. We recommend you review this page periodically to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

Holmes & Co Bridal
Georgian House

Hall Gate

Doncaster

DN1 3NR
Phone:01302 744387
Email:info@holmesandcobridal.co.uk

By using our services, you consent to the practices outlined in this Privacy Policy.

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